Schedule

  1. Day 1
  2. Day 2
  1. 08:30 - 09:00 (30 minutes)

    Registration opens

  2. 09:00 - 09:00 (1 second)

    Exhibition opens

  3. 09:00 - 10:00 (1 hour)

    Bringing you up to speed - breakfast briefing current affairs session

    Ben Powell, VAT Partner, Deloitte
    Rhys Cartledge, Tax Director, Deloitte

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    This session will provide an update on some of the key issues outside the sector over the past 12 months that impact on the current economic environment.

    Areas which will be discussed include the likely impact of Brexit, relevant considerations arising from the latest Budget and Spring Statements and wider economic developments.

  4. 10:00 - 10:15 (15 minutes)

    Welcome address

    David Orr, Chief Executive, National Housing Federation

  5. 10:15 - 11:00 (45 minutes)

    Keynote: What does the global economy mean for housing associations?

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    Rising inflation and interest rates, Brexit uncertainty, protectionist attitudes – what do these and other challenges mean for the economy?

    Former Lloyds Chief Economist, Trevor Williams, moves beyond the headlines to uncover what the current situation means for you and your organisation’s ability to deliver new homes.

  6. 11:00 - 11:30 (30 minutes)

    Refreshments, demos and seminars

    Exhibition

  7. 11:30 - 12:15 (45 minutes)
    • 11:30 - 12:15 (45 minutes)

      S1: Unleash your secret weapons – to talk more, know more, do more

      Joanne Martin, Duncan Brown

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      • Hear from two housing associations, one big and one small, about how they’ve used technology to change their organisations. It’s not about spending more, it’s about thinking differently.
      • We’ll talk about how people interact with our organisations and how technology has helped us understand our customers better.
      • Keep your phones on for this session. You’ll be using them to work together to explore ways to unlock capacity within our organisations to deliver more and create thriving communities.
    • 11:30 - 12:15 (45 minutes)

      T1: Stock rationalisation and transfer

      Helen Collins, Charles Cleal

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      Should you sell unwanted stock or change its existing use – how do you decide?

    • 11:30 - 12:15 (45 minutes)

      E1: Procurement as a business enabler

      Paul Rickard

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      • How you go about establishing the right structure/ teams
      • Encouraging teams to think creatively and collaboratively about how procurement can help, not hinder
      • Gaining greater value from your supplier relationships
    • 11:30 - 12:15 (45 minutes)

      R1: The good, the bad and the ugly? Perspectives on the health of UK social housing

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      Sector Scorecard analysis and update on the new VFM regulations.

    • 11:30 - 12:15 (45 minutes)

      D1: Bringing Innovation and Diversity for Funding

      Mark Wells

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      • Exploring all available options for funding
      • Public vs Private (Euro PP and US PP)
      • Potential options for Regulated and Unregulated businesses
      • Creating bespoke solutions
      • Use of ratings in the sector
    • 11:30 - 12:15 (45 minutes)

      C1: Grown -up risk management

      Lee Cartwright

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      Risk management in the housing sector has typically involved managing large numbers of risks, recorded on departmental risk registers that fail to recognise that most of the events that can sink a housing association are cross-cutting and have multiple causes that don’t follow the neat lines of the organisational structure. But is there another way? 

      In this session Lee Cartwright will suggest a new, grown up approach to risk management, focussing on the events that are capable of sinking a housing association and then managing the root causes.

      Lee will bring together the concepts of risk management, risk appetite, stress testing and business assurance, and also examine how Board can stay in control of the critical risks and make risk-aware decisions without getting bogged down in operational detail.

    • 11:30 - 12:15 (45 minutes)

      H1: IT for finance – what you need to know

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      For many FDs today, IT falls within their responsibilities – this session will cut through the complexity to equip you with the understanding of risks such as cyber security and GDPR, to make decisions in this critical area.

  8. 12:15 - 12:45 (30 minutes)

    Refreshments, demos and seminars

    Exhibition

  9. 12:45 - 13:30 (45 minutes)
    • 12:45 - 13:30 (45 minutes)

      S2: Building a holistic pensions strategy

      Stuart Henderson, Steve Simkins

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      How to recruit non-finance colleagues to help develop your strategy and supporting employees to understand and engage with their pensions.

    • 12:45 - 13:30 (45 minutes)

      T2: How to deliver the Digital Dividend

      Peter Lunio, Frances Hipple, Steve Dungworth

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      Only a minority of housing associations have actually realised the full benefits from online services. In this session we will share with you how to;

      • Building a business case and  integrating benefits realisation  into  your channel shift strategy
      • Develop a detailed understanding of contact and cost at the level of specific services and processes
      • Monitor and benchmark how your actions can change contact volumes and costs.
      • Managing key stakeholder expectations during your channel shift project.

      Plus a working case study from Accent a 20k+ unit northern-based association currently implementing a channel shift strategy.

    • 12:45 - 13:30 (45 minutes)

      E2: How to ensure a successful joint venture

      Paul Richmond

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      Using joint ventures to effectively deliver new homes and gain greater value for money, whilst ensuring sufficient oversight in operational management and required levels of
      assurance.

    • 12:45 - 13:30 (45 minutes)

      R2: Delivering De-regulation: using asset freedoms to deliver unregulated social housing

      Trevor Morrow, Peter Hubbard

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      How housing associations can make use of de-regulatory freedoms to set up charitable subsidiaries, allowing full rent freedom and the ability to:

      • Operate a flexi-rent policy based on true affordability measures
      • Set their own standards and tenure arrangements, including managing behaviour
      • Support and encourage work and achieving potential
      • Increase financial capacity to deliver more housing
    • 12:45 - 13:30 (45 minutes)

      D2: Transforming debt from an inhibitor to an enabler for housing associations

      Adrian Bell

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      • Creating a borrowing vehicle designed by housing associations and owned by housing associations, to meet their needs
      • How combining resources allows the sector to access a broader investment market
      • Does the sectors attitude and approach to debt need a radical overhaul?
    • 12:45 - 13:30 (45 minutes)

      C2: Analysing the credit-worthiness of UK housing associations

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      Take a look at key sector trends and major risk factors, and understand the outlook for funding and borrowing requirements.

    • 12:45 - 13:30 (45 minutes)

      H2: Funding 101

      Jon-Paul Phillips, Sanjay Narbheram

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      Understand how social housing is funded in the UK and the types and structures of available deals – from a lending and institutional investor perspective.

  10. 13:30 - 14:45 (1 hour, 15 minutes)

    Lunch and exhibition viewing

    Exhibition

  11. 14:45 - 15:30 (45 minutes)
    • 14:45 - 15:30 (45 minutes)

      S3: Modern construction methods: do the numbers add up?

      Allison Whittington, Stuart Blackie

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      Are the promised cost savings and efficiency improvements 
      sufficiently attractive to radically overhaul the way you deliver new homes?

    • 14:45 - 15:30 (45 minutes)

      T3: Walk the talk to encourage, attract and retain investment

      Jenny Brown

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      What are stakeholders looking for from your reporting and communications? How should you take responsibility beyond the financial statements to structure the business to deliver the clear governance investors look for.

    • 14:45 - 15:30 (45 minutes)

      E3: Innovative approaches to delivering value for money

      Kal Kay, Mark Foster, Paul Botsford, Ian Hextall

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      Taking control of repairs to improve VFM

      Great Places will demonstrate the journey taken to establish their own Distribution Centre for repairs management, including;

      • The problems identified with the old model
      • Gaining board and CEO approval
      • Collaboration between Finance and Repairs departments
      • Savings and efficiencies realised as a result of the initiative

      Making debt collection intelligent

      Secure Meters will discuss a smart solution to collecting outstanding debt for heating bills from tenants, including:

      • Scope of issue surrounding unpaid heating bills for heat networks
      • Social responsibility & tenant welfare
      • Solution to collect debt & provide fare tariff to tenants
      • Case Study
    • 14:45 - 15:30 (45 minutes)

      R3: Getting to grips with money laundering regulations

      Ned Beale

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      Guidance on how to interpret the new laws, and how you may be at risk.

    • 14:45 - 15:30 (45 minutes)

      D3: Understanding REITs

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      Assessing the REIT landscape, their strengths and weaknesses, and the perspectives of investors and housing associations.

    • 14:45 - 15:30 (45 minutes)

      C3: Risk management lessons from outside the sector

      David Viles, Sofia Nilsson

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      A look at some recent high profile challenges faced in other industries and what housing associations can learn from them.

    • 14:45 - 15:30 (45 minutes)

      H3: Introduction to housing regulation

      Lee Cartwright

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      Background and overview of the current regulatory environment as it applies to housing associations.

  12. 15:30 - 16:00 (30 minutes)

    Refreshments, demos and seminars

    Exhibition

  13. 16:00 - 17:00 (1 hour)

    Finance in the cockpit – lessons from the RAF on leading from the front

    Mandy Hickson, former Combat Survival & Rescue Officer, RAF

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    Analysing threats, taking calculated risks, being decisive under intense pressure – RAF pilots and finance professionals have more in common than you might think!

    Hear from a top pilot on the importance of defining targets, and building the resilience and collaborative environment you need to achieve them.

  14. 17:00 - 20:00 (3 hours)

    Evening entertainment and drinks reception

    Exhibition

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    Join 1,200 finance professionals at the largest housing finance exhibition in the UK for an evening of entertainment, dinner and drinks. Open from 5pm until 8pm, there will be entertainment and plenty of food and drink to keep you going! The evening is FREE to attend – just let us know if you’re planning to come along by ticking the box on the booking form, which helps us make sure you’re well fed.

    Then we’ll move to a local bar in the Albert Docks to continue the party until late!